Privacy Policy
Last updated: January 2026
Oxjam Cardiff ("we," "us," "our," or "Company") operates the oxjamcardiff.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, which promotes Cocoa Casino and other gambling operators as an affiliate.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and phone number when you voluntarily submit contact forms or register for services.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking: We use cookies to track your browsing behaviour, preferences, and affiliate referral activity.
- Usage Data: Pages visited, time spent on site, links clicked, and interactions with content.
How We Use Information
We use collected information for the following purposes:
- Affiliate tracking and commission attribution when you visit partner casinos through our site.
- Analytics to understand site performance, user behaviour, and traffic patterns.
- Site improvement, functionality testing, and content optimisation.
- Compliance with legal obligations and fraud prevention.
- Responding to your enquiries and communications.
Cookie Policy
Our website uses cookies to enhance your experience. Cookie types include:
- Essential Cookies: Required for site functionality.
- Analytics Cookies: Help us understand how visitors use our site.
- Affiliate Tracking Cookies: Track referrals to partner casinos for commission purposes.
- Marketing Cookies: Used for targeted advertising and retargeting.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect site functionality.
Third-Party Links
Our website contains links to external gambling operators, including Cocoa Casino, and other affiliate partners. We are not responsible for the privacy practices of these third-party sites. When you click affiliate links and visit partner websites, their privacy policies apply. We strongly encourage you to read the privacy policies of any external sites before providing personal information or engaging in gambling activities.
Your Rights
Under UK and EU GDPR regulations, you have the following rights:
- Right to access your personal data.
- Right to rectification of inaccurate data.
- Right to erasure (right to be forgotten).
- Right to restrict processing.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent at any time.
To exercise these rights, contact us using the details below. If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO).
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable law. Affiliate tracking data is typically retained for up to 90 days. You may request deletion of your data subject to legal and contractual retention obligations.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Email: privacy@oxjamcardiff.com
Website: oxjamcardiff.com
We aim to respond to all requests within 30 days.